A highly integrated and challenging curriculum that measures and helps improve flight crew ability to perform as a tightly coordinated unit during a long-range international flight. Aircraft issues arise that significantly affect passengers, requiring complex decision-making by the crew. Optimal outcome hinges on crew competency in coordination, communication, monitoring skills, intervention protocols, resilience to unforeseen events and response to a startling event. Course highlights crew proficiency in crew resource management and selected aspects identified for subsequent discussion. Objective: demonstrate that no matter how competent one might be technically, weaknesses in communication and CRM skills can lead to an unsatisfactory or unexpected outcome.
Download the following fact sheets for course information. For Pricing, please contact your Regional or Center Sales Manager.